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Scrap NHS Direct and patient surveys to save money, say GP leaders

BMJ 2010; 340 doi: (Published 11 June 2010) Cite this as: BMJ 2010;340:c3138
  1. Oona Mashta
  1. 1London

    GP representatives say the new government should consider scrapping NHS Direct, which costs £150m (€181m; $220m) a year, as a way of reducing costs in the health service.

    The cost effectiveness of parts of NHS Direct, which has so far not been properly evaluated, were of questionable value, said chairman of the BMA’s GPs Committee, Laurence Buckman.

    Speaking at the annual conference of local medical committees in London on 9 June, Dr Buckman listed a number of areas that “could be consigned to the dustbin” including “wasteful” private finance initiative schemes, the NHS IT programme, which is expected to cost £12.2bn, …

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