Intended for healthcare professionals

Letters Patient pathway improvements

Patient centred comes at a price

BMJ 2009; 338 doi: (Published 03 March 2009) Cite this as: BMJ 2009;338:b861
  1. Peter A West, senior research associate1
  1. 1York Health Economics Consortium, University of York, York YO10 5NH
  1. paw11{at}

    The potential cost of more rapid access to services should not be overlooked.1

    Queueing models show how rapidly costs rise with the shortening of the queue. To see a dermatologist in two days means having a lot more dermatologists who either cost more or …

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