Letters
Choose and book update
Patients’ attendance at clinics is worse with choose and book
BMJ 2009; 338 doi: https://doi.org/10.1136/bmj.b396 (Published 02 February 2009) Cite this as: BMJ 2009;338:b396
- Prince Cheriyan Modayil, specialist registrar1,
- Rachael Hornigold, specialist registrar1,
- Raad John Glore, specialist registrar1,
- David A Bowdler, consultant1
- 1Department of Ear, Nose, and Throat Surgery, University Hospital Lewisham, London SE13 6UF
- princemodayil2000{at}yahoo.co.in
In 2006 Wood described how the choose and book appointment system had been imposed with detrimental effects.1 It was intended to improve attendance at clinics, patients choosing the hospital and …
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