Treatment target of 18 weeks is incompatible with “choice” agenda, says BMA

BMJ 2009; 338 doi: (Published 30 January 2009) Cite this as: BMJ 2009;338:b346
  1. Zosia Kmietowicz
  1. 1London

    The electronic hospital appointments system that was meant to increase choice for patients does not have the capacity to fulfil its promise, says the BMA.

    The electronic Choose and Book referral service, part of the government’s strategy to increase choice for patients in England, is intended to give NHS patients a choice of place, date, and time for their first outpatient appointment.

    But a BMA survey of NHS staff members’ experience of Choose and Book in one London primary care trust found a mixed response. Interviews with 19 GPs, consultants, managers, and administrative staff from Hammersmith and Fulham Primary Care Trust who used Choose and Book found that although some doctors …

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