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Letters What's wrong with the NHS?

Well, if you are old and frail . . .

BMJ 2007; 335 doi: (Published 22 November 2007) Cite this as: BMJ 2007;335:1059
  1. David Oliver, senior lecturer, geriatric medicine
  1. University of Reading, Institute of Health Sciences, Reading RG1 5AQ
  1. d.oliver{at}

    The personal view describing deficient care of the author's ageing mother with mental health problems was harrowing.1 Although many service users do not experience such poor care, there is much objective evidence of “undignified and indifferent care” and “deep rooted and persistent attitudes by hospitals and staff to older people.”2 The old and mentally ill suffer discriminatory attitudes considered unacceptable in other groups.

    Some of the problems described are …

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