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One in five complaints against GPs relate to removal from lists

BMJ 2006; 333 doi: (Published 20 July 2006) Cite this as: BMJ 2006;333:170
  1. Adrian O'Dowd
  1. London

    More than one in five complaints to the parliamentary and health service ombudsman Ann Abraham in England last year related to the removal of patients from GP lists. Many of the people complaining said that they had not had a warning of removal or been given the opportunity to put their side of the story.

    The figures from the ombudsman published last week show that less than half the complaints made against GPs in 2005-6 were upheld …

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