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If 60 % of Trusts are failing, have we imposed too high standards
that are unachievable in the rwal world. Constant perception and reporting
of failure can be very destructive and ultimately make it unlikely that
things will improve as creative energy is used up dealing with the
Yet we know as users that generally the vast majority of our contacts with
Trusts go well. Is this judging of systems by their failures actually
going to result in things never being seen to be better? Depressing or