Intended for healthcare professionals


Challenges to implementing NPfIT: Nothing counts except what is in front of the clinician to use

BMJ 2005; 331 doi: (Published 01 September 2005) Cite this as: BMJ 2005;331:516
  1. Steven Ford, general practitioner (
  1. Haydon and Allen Valleys Medical Practice, Haydon Bridge, Northumberland NE47 6LA

    EDITOR—The clue to the difficulties being encountered in implementing the national programme for information technology (NPfIT) is given in the participants section of the abstract of Hendy et al's article.1 No mention of the actual users of the system, just assorted panjandrums of greater and lesser degrees of titular magnificence.

    The whole edifice teeters on the usability and acceptability of the user …

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