Intended for healthcare professionals

Student Life

Found in translation

BMJ 2005; 330 doi: https://doi.org/10.1136/sbmj.0504170 (Published 01 April 2005) Cite this as: BMJ 2005;330:0504170
  1. Heba Al-Naseri, fifth year medical student1
  1. 1Barts and The London School of Medicine and Dentistry, London

After she was called upon to translate for patients in clinic placements, Heba Al-Naseri decided to help set up Medic Interpreters. She explains the importance that interpreters have in health care

Let me sketch a scenario for you. There are no clinics for you to attend and no interesting patients for you to clerk on the ward so you venture down to the radiology department for the afternoon. Your first patient has been sent down from the emergency department for an intravenous urogram for possible renal colic. She comes in leaning on her husband, and she is obviously in a lot of pain.

The radiographer explains the procedure and asks the woman to lie on the platform under the x ray machine, so that the dye can be injected. The woman and her husband are motionless. The radiographer points to the platform and repeats his instructions, a little louder this time. The woman manages to get onto the platform and sits waiting. By now the radiographer is getting irritated: “You need to lie down.” The couple mutter to each other. The radiographer says, “So… you don't speak English.”

Language barriers

A similar situation happened in my third year. This brief but bleak scene was my first introduction to the needs of and obstacles facing my local community. I had become familiar with the names of most of the dishes at the local kebab and curry restaurants, and I also enjoyed bargaining with the street traders in the local market, who spoke little English. I had not thought about the implications of speaking little or no English on health care, however.

Impeding access

Although we all have equal rights, a multicultural population has different needs. The main problem for people …

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