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GP deputising service cases are “cause for concern,” says ombudsman

BMJ 2004; 329 doi: (Published 08 July 2004) Cite this as: BMJ 2004;329:71
  1. Singh Debashis
  1. London

    England's health service ombudsman, Ann Abraham, has expressed alarm at the number of serious cases involving GP deputising services that she has seen in the past six months.

    The quality of care, communication with patients, and record keeping in these cases are a “cause for concern,” she says in her latest investigations into complaints against the NHS, published this week

    In one case a 32 year old man from London rapidly deteriorated with meningococcal septicaemia as he waited five hours for the on-call GP to visit. Although the GP …

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