Doctors' communication of trust, care, and respect

BMJ 2004; 328 doi: https://doi.org/10.1136/bmj.328.7451.1318-c (Published 27 May 2004) Cite this as: BMJ 2004;328:1318

Communication entails more than being nice

  1. Christine Bundy, senior lecturer in psychological medicine (christine.bundy@man.ac.uk)
  1. Health Psychology University of Manchester, Medical School, G711 Stopford Building, University of Manchester, Manchester M13 7PT

    EDITOR—At last the medical profession seems to be waking up to the realisation that what is taught under the umbrella of “communication skills” covers too narrow a range of activity.1 Good communication skills are the output of a number of more sophisticated inputs. Good observation skills, good listening skills, ability to …

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