Doctors must listen more

BMJ 2003; 326 doi: (Published 12 June 2003) Cite this as: BMJ 2003;326:1286

Good communication skills are essential to make the doctor-patient relationship work, the round table agreed.

Annie Stephenson, policy officer for the charity Help the Aged, argued that doctors should play more of a listening role.

“Just stepping back and listening and hearing are crucial.”

But …

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