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Study reports on use of “touch screen” health kiosks

BMJ 2003; 326 doi: (Published 25 January 2003) Cite this as: BMJ 2003;326:184
  1. Roger Dobson
  1. Abergavenny

    Drinking in pregnancy, healthy eating, and rashes are the three health subjects most on the minds of users of the new NHS “touch screen” health kiosks.

    The first detailed study of the use of the screens also shows that location is vital, with sites at docks, such as Liverpool and Dover, getting more users a day than screens in hospitals, and supermarkets attracting more users than health centres and pharmacies.

    The research, published in Aslib Proceedings (2002:54:372-84), also shows that use varies with type of area.

    In the project, funded by the Department of Health, the authors from City University in London have been monitoring the use of the screens, and the study is an examination of a one month snapshot of use of more than 120 kiosks. …

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