Fillers A memorable patient

Communication problems

BMJ 2002; 325 doi: (Published 23 November 2002) Cite this as: BMJ 2002;325:1231
  1. Sandy Sutherland, general practitioner
  1. Pathhead, Midlothian

    “Oh dear, there's no smoke” was my first thought as I approached the house. This was in the days of regular unannounced visits to elderly patients, and I was dropping in on Jean “while I was passing.”

    A lifetime of service in the local mansion had been rewarded with a retirement cottage in the grounds, one of the features of which was a permanent plume of smoke from the chimney. But on that mid-January day there was none, and I was a little apprehensive …

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