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Commission criticises trust that makes its patients eat supper at 4 30 pm

BMJ 2002; 325 doi: (Published 12 October 2002) Cite this as: BMJ 2002;325:796
  1. Zosia Kmietowicz
  1. London

    An NHS trust that serves evening meals to some of its patients at 4 30 in the afternoon to fit in with staff shifts has been told to listen more to its users and respond better to their needs.

    As part of its routine round of inspections the Commission for Health Improvement found what it called “an institutional culture” in some parts of the Berkshire Healthcare NHS …

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