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Consultations do not have to be longer

BMJ 2002; 325 doi: (Published 17 August 2002) Cite this as: BMJ 2002;325:388
  1. Linda Jenkins, research fellow (,
  2. Nicky Britten, reader in medical sociology,
  3. Nick Barber, professor of the practice of pharmacy,
  4. Colin P Bradley, professor of general practice,
  5. Fiona A Stevenson, lecturer
  1. Department of General Practice and Primary Care, Guy's, King's College, and St Thomas's School of Medicine, London SE11 6SP
  2. Centre for Practice and Policy, School of Pharmacy, London WC1N 1AX
  3. Department of General Practice, University College, Cork, Republic of Ireland
  4. Department of Primary Care and Population Sciences, Royal Free and University College School of Medicine, London NW3 2PF

    EDITOR—In our research into communication between doctors and patients, we have explored the extent to which patients' wants are met in consultations in general practice.1 On arrival at the practice, patients were asked to complete a form indicating whether they agreed or disagreed with a number of statements about what they wanted from their visit. They were subsequently asked what they felt they had got from the consultation, by using questions adapted from the patient …

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