28 Minutes to Save the NHS

BBC Radio 4, Wednesdays at 11 pm, 6 to 27 February 2002

The quality of health care is causing a major crisis throughout the Western world. In the United Kingdom we love to bash the NHS, but have little to compare it with, in the way that Americans can compare managed care with fee-for-service. They moan about the evils of managed care, but are gradually realising, in the words of quality expert Bob Brook from US think tank RAND, that “managed care is not the problem, quality is.”

In …