Paul Little, Hazel Everitt, Ian Williamson, Greg Warner, Michael Moore, Clare Gould et al
Little P, Everitt H, Williamson I, Warner G, Moore M, Gould C et al.
Observational study of effect of patient centredness and positive approach on outcomes of general practice consultations
BMJ 2001; 323 :908
doi:10.1136/bmj.323.7318.908