Towards a global definition of patient centred care
BMJ 2001; 322 doi: https://doi.org/10.1136/bmj.322.7284.444 (Published 24 February 2001) Cite this as: BMJ 2001;322:444
Data supplement
Additional table1995 Conceptual framework2 Empirically derived factors 20001 Factor 1 Communication
Factor 2 Partnership
Factor 3 Health promotion
Not loading on a factor Other
Component 1: exploring the illness experience 1. Deal with my worries about the problem
2. Listen to everything I have to say about my problem
3. Be interested in what I want to know
4. Understand my main reason for coming
5. Find out how serious my problem is
6. Be interested in what I think the problem is
7. Be interested in what I want done
Component 2: understanding the whole person 1. Appreciating the whole person
2. Understand my emotional needs
3. Be interested in how it (the problem) affects my life
Component 3: finding common ground 1. Explain what problem is
2. Explain what should be done
3. Discuss and agree together what problem is
4. Be interested in what treatment I want
5. Discuss and agree together on treatment
Component 4: enhancing health promotion and prevention 1. Give advice on how to reduce the risk of future illness
2. Give advice on how to stay healthy in future
Component 5: enhancing the patient-physician relationship 1. Be friendly and approachable
2. I want to feel really understood
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