Intended for healthcare professionals


Public's satisfaction with the NHS declines

BMJ 2000; 321 doi: (Published 16 December 2000) Cite this as: BMJ 2000;321:1488
  1. Annabel Ferriman
  1. BMJ

    The public's satisfaction with the NHS, usually surprisingly buoyant even in the face of cuts and shortages, has plunged in the past two years, a new Mori poll conducted on 2000 adults for the BMA says. The number of people satisfied with the health service is now 58% compared with 72% in 1998.

    The proportion of people who were …

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