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Listen to patients, urges mental health report

BMJ 2000; 320 doi: (Published 18 March 2000) Cite this as: BMJ 2000;320:736
  1. Zosia Kmietowicz
  1. London

    Mental health professionals are being urged to design their services according to what users find most helpful, following an investigation by the Mental Health Foundation that suggests that patients' needs are being overlooked.

    In its report the foundation draws on the experiences of 71 mental health service users to pinpoint what they found most helpful in managing their own mental distress. The experiences suggested that what patients value most is being given the opportunity to discuss and make sense of their symptoms rather than receiving structured services …

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