Intended for healthcare professionals


Patients need more than written prompts for communication to be successful

BMJ 2000; 320 doi: (Published 29 January 2000) Cite this as: BMJ 2000;320:314
  1. Anne Fleissig, research psychologist (,
  2. Brian Glasser, patient information programme officer,
  3. Margaret Margaret Lloyd, reader in general practice
  1. CRC Psychosocial Oncology Group, Department of Oncology, University College London Medical School, London W1P 7PL
  2. Royal Free Hampstead NHS Trust, London NW3 2QG
  3. Department of Primary Care and Population Sciences, Royal Free and University College Medical School, University College London, London NW3 2PF

    EDITOR—We were interested in Slowie's suggestions on helping patients to communicate better with them1 as we recently carried out a randomised controlled trial to test a written prompt to aid doctor—patient communication in an outpatient setting.2 We sent a letter and help card to a random sample of patients at home before their appointment to encourage them …

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