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Website Of The Week Website of the week

NHS Direct Online

BMJ 2000; 320 doi: (Published 01 January 2000) Cite this as: BMJ 2000;320:66
  1. Douglas Carnall (
  1. BMJ

    The website of the moment is undoubtedly NHS Direct Online (—so much so, that on the day of the launch many users (including me) found that the only contact they could have with this self help system was a server error message. Network overload happens when many people try to do the same thing at the same time—trying to use a mobile phone …

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