Career Focus
Briefing
BMJ 1999; 319 doi: https://doi.org/10.1136/bmj.319.7221.3b (Published 20 November 1999) Cite this as: BMJ 1999;319:S3b-7221A culture of openness is one of the key tools in managing organisational stress levels, according to a recent review (Health Service Manager Briefing 1999;48:3-5). Managers have a responsibility to assess the risk, take complaints of stress seriously, and ensure that staff have the skills needed to competently and confidently fulfil their role.