English health ombudsman upholds complaints

The health service commissioner for England, Michael Buckley, has upheld two complaints about clinical failings and in his report to parliament says that the cases may be of value for training purposes.

In the first case a woman complained to the Royal Hospitals NHS Trust about her father's care. The man, who had chronic pulmonary disease, was admitted with shortness of breath in the early hours of the morning but did not see a doctor again until the later evening. The daughter complained that …