BriefingBMJ 1998; 317 doi: https://doi.org/10.1136/bmj.317.7171.3a (Published 28 November 1998) Cite this as: BMJ 1998;317:S3a-7171
“Competency without values is like sex without love.” More high end management wisdom on training and developing staff comes in Creating a Training and Development Strategy. Its author is excited by the growing recognition that the most precious things that an organisation has are intangible (a technical term for hard to measure by accountants) and expounds on the implications for human resources managers. This book has many strengths: a clear exposition of management jargon, case studies from a wide range of organisations, and it is mercifully short.
Mayo A. Creating a training and development strategy. London: Institute of Personnel and Development, 1998.