MPs want to close loopholes in NHS complaints procedures

BMJ 1998; 317 doi: (Published 18 July 1998) Cite this as: BMJ 1998;317:164
  1. John Warden, parliamentary correspondent
  1. BMJ

    MPs are considering ways to close loopholes in the NHS complaints procedures after the scandal over the deaths of 29 babies who had undergone heart surgery at Bristol Royal Infirmary.

    When the select committee on public administration learned that the health service ombudsman had no powers to intervene in such a situation, …

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