Leaders need to be able to manage change

BMJ 1997; 314 doi: (Published 03 May 1997) Cite this as: BMJ 1997;314:1297

The ability to manage change is the most important characteristic of successful leaders, said Rosabeth Moss Kanter, professor of business administration at Harvard Business School.

Professor Kanter told the meeting that the ability to manage change depends on seven essential skills. Firstly, leaders must …

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