London ambulance service needs more treatment

BMJ 1995; 310 doi: (Published 24 June 1995) Cite this as: BMJ 1995;310:1626

The London Ambulance Service is getting better but still needs more treatment, the House of Commons health committee says in a report this week, adding that it provides an object lesson in how not to manage a public service. For 10 years the management style has swung wildly between the tough and insensitive and the passivity and indecision which is still evident.

The failings of the pounds sterling107m a year service—the biggest and busiest in Britain—may well have cost lives, the MPs say. They criticise a …

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