BMJ UK BMJ India BMJ Brazil BMJ Americas BMJ China

International Forum on Quality and Safety in Healthcare 2-4 May 2018, Amsterdam

  • BMJ
  • /
  • Newsroom
  • /
  • International Forum on Quality and Safety in Healthcare 2-4 May 2018, Amsterdam

International Forum on Quality and Safety in Healthcare 2-4 May 2018, Amsterdam

International Forum on Quality and Safety in Healthcare 2-4 May 2018, RAI Exhibition and Convention Centre, Amsterdam

Join 3,000 healthcare professionals from 80 countries who share a passion for improving patient care and safety

You are invited to this year’s International Forum on Quality and Safety in Healthcare in Amsterdam where healthcare leaders and practitioners will meet, learn and share knowledge in a common mission to improve the quality and safety of care for patients and communities across the world.

Over two days, you will hear from over 150 speakers and inspiring leaders, on questions such as:

  • What are the new and innovative approaches to medication safety that we can use to spot errors and rectify mistakes before they occur?
  • What is value based healthcare and how can we implement it to ensure our health services are as efficient as possible?
  • How can we empower people who use healthcare services to be genuine partners in service development?
  • What can we learn from developing nations about creating real change in resource limited environments?

Patients have been at the heart of designing and reviewing this year’s programme, ensuring a greater focus on the patient and the personal story.

This year’s event welcomes Caitlyn Jenner, Former Olympic Athlete, Transgender Activist and author of New York Times bestselling memoir, The Secrets of My Life. Caitlyn will be sharing the lessons learned from her inspirational journey and discussing how key concerns in the transgender community demonstrate the importance of putting the person at the heart of healthcare.

Keynote speakers Dan Heath and Maureen Bisognano will reveal the four elements that create defining moments. Armed with an understanding of these elements, “we can be the authors of moments that spark delight, connection, and insight,” they say.

Hedy D’Ancona, Former Dutch Minister of Health, Welfare and Culture, will discuss how the rapidly ageing population in Europe and across the world can be seen as an asset and not a burden, and why it is important that older patients are empowered to make their own choices about care.

A host of other inspirational speakers will cover topics such as:

  • Don’t keep it a secret: the importance of effective communication for engaging staff, overcoming challenges and improving services
  • Not another pill, please: international efforts to reduce the number of medications to the essential few
  • Finding and creating joy in work: techniques that enable the workforce to truly thrive, not just persevere
  • Protecting patients from harm: the science of safe communication in healthcare
  • High intensity mental health crisis: developing a network of global solutions
  • Smile! the science of happiness and how behaviour affects patient care

“This year’s theme, Reclaiming the Quality in Healthcare, is inspired by our innovative host country The Netherlands,” says Ashley McKimm, Head of Innovation and Improvement at BMJ.

“The geography of the Netherlands is unusual as much of its land is situated below sea level and had to be reclaimed from the oncoming tide,” he3 explains. “Yet, through innovation and collaboration the people managed to overcome the forces of nature to become one of the most densely populated and prosperous places in Europe.”

He adds: “Within the Quality Improvement movement it can feel at times we are similarly overwhelmed by a tide of challenges, restrictions and bureaucracy that prevent us being able to make meaningful change. In this year’s International Forum, we want to take inspiration from the Netherlands and discover how we can reclaim the quality in healthcare by making best use of available resources, promoting innovation and working together to provide exceptional patient.”



The International Forum is jointly organised by the Institute for Healthcare Improvement (IHI) and BMJ. Both organisations are committed to improving quality and safety in healthcare and providing solutions during challenging periods.

For those who can’t make it in person, many of the key sessions will be streamed live via the web and available to view on-demand after the event.

For more information:

Full programme: