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For general queries, or for support relating to existing subscriptions, please contact our customer services team. We will respond to any online and email queries as soon as possible.     +44 (0)207 1111 105


Please contact us to discuss any onsite or online training requests you may have for your BMJ subscriptions.

Promotional materials

If you would like materials to help promote your access, please email

Measure impact

Achieve subscription ROI with article-level metrics and COUNTER-compliant usage statistics. or telephone. +44 (0)207 1111 105

Brand guidelines

We have very specific guidelines on how our brand is presented. Please email for support and guidance.

“The BMJ have worked closely with us to understand our goals, ensuring ‘Best Practice’ is tailored to our needs. Their expertise and clear commitment to friendly, responsive customer service stand out for me and I will continue to choose BMJ as a trusted publisher and provider.”

Martin Elcock, Librarian for Outreach, University Hospitals Birmingham NHS Foundation Trust