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Please contact the BMJ Americas customer service team for general questions, usage reports, access codes and subscription queries.                1+ (855) 458-0579

We aim to get back to you within 24 hours.


Please contact us to discuss any training requests you may have for your BMJ subscriptions.

Promotional materials

If you would like materials to help promote your access, please email

Ryan Rodriguez, Customer Engagement Manager, at

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We have very specific guidelines around how our brand is presented. Please email for support and guidance.

“The BMJ have worked closely with us to understand our goals, ensuring ‘Best Practice’ is tailored to our needs. Their expertise and clear commitment to friendly, responsive customer service stand out for me and I will continue to choose BMJ as a trusted publisher and provider.”

Martin Elcock, Librarian for Outreach, University Hospitals Birmingham NHS Foundation Trust