Letters Informing patients’ families on acute wards

Communicating with relatives is a double edged sword

BMJ 2017; 359 doi: https://doi.org/10.1136/bmj.j5201 (Published 14 November 2017) Cite this as: BMJ 2017;359:j5201
  1. Cathy Welch, island and community hospital GP
  1. Arran Medical Group, Isle of Arran KA27 8NS, UK
  1. cwelch{at}nhs.net

Oliver says openly what many will only say behind closed doors about communicating with patients’ families.1

I remember being accosted by concerned relatives searching for answers during many evening and weekend shifts or being paged because a patient’s third cousin from Australia wanted to see the doctor. …

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