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Discussing symptoms with receptionists may put patients off seeing their GP

BMJ 2016; 355 doi: http://dx.doi.org/10.1136/bmj.i5487 (Published 11 October 2016) Cite this as: BMJ 2016;355:i5487
  1. Gareth Iacobucci
  1. The BMJ

Four in 10 people say that having to discuss their symptoms with GP surgery receptionists could dissuade them from seeking medical care, a new analysis has found.

The study, in the Journal of Public Health,1 examined a survey of almost 2000 people in Britain designed to assess awareness of cancer among the general population.

Data collected in October and November 2014 showed that the most commonly perceived barriers to seeing a GP were difficulty booking an appointment with a particular doctor (42%), difficulty booking an …

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