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NHS announces online symptom checker

BMJ 2016; 354 doi: https://doi.org/10.1136/bmj.i4905 (Published 09 September 2016) Cite this as: BMJ 2016;354:i4905
  1. Matt Limb
  1. Manchester

The BMA has warned that planned new digital NHS services, including an online “symptom checker,” should not replace patients’ direct access to GPs.

Brian Balmer, who chairs the BMA’s General Practitioners Committee, said that any new technology that improved patient care and access was to be welcomed, especially if it made appointment booking easier. But he said, “The proposed symptom checker is not the same as a consultation with a GP and should not be considered as such.”

Plans for patients to be able to book appointments, access medical records, and order prescriptions via a new NHS.uk website, are part of a £4.2bn (€5bn; $5.6bn) …

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