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Keeping Kate Granger’s legacy alive

BMJ 2016; 354 doi: https://doi.org/10.1136/bmj.i4589 (Published 26 August 2016) Cite this as: BMJ 2016;354:i4589
  1. Narinder Kapur, visiting professor of neuropsychology
  1. University College London, London, UK
  1. n.kapur{at}ucl.ac.uk

Building on the #hellomynameis campaign, Narinder Kapur suggests ways to lessen patients’ confusion about healthcare job titles

The words doctors use matter. This was brought home to Kate Granger, who died in July 2016,1 when the doctor who told her that her cancer had spread apparently did not introduce himself and did not even look at her. She started the #hellomynameis campaign to encourage healthcare staff to introduce themselves to patients.2 3 4

Patients (and other staff) generally want to know three things when they meet healthcare professionals: their name, their job, and their seniority. Yet they are often faced with various titles and grades across different specialties. At best this can result in confusion and at worst in …

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