Research News

GPs in England and Scotland are reluctant to use email consultations, survey finds

BMJ 2016; 354 doi: https://doi.org/10.1136/bmj.i3690 (Published 04 July 2016) Cite this as: BMJ 2016;354:i3690
  1. Susan Mayor
  1. London

Fewer than one in 10 general practices in England and Scotland use email consultations with patients, and more than half have no plans to introduce them, a survey has shown.1

Asking about alternatives to face to face consultations, researchers sent the survey to each of the GPs and practice managers at 421 practices around Bristol and Oxford in England and in Lothian, the Highlands, and the Western Isles in Scotland. These areas were …

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