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New authority to oversee NHS complaints system must be independent, say MPs

BMJ 2016; 353 doi: https://doi.org/10.1136/bmj.i3100 (Published 06 June 2016) Cite this as: BMJ 2016;353:i3100
  1. Adrian O’Dowd
  1. London

The body created to oversee and improve the NHS complaints system must be allowed real independence outside NHS control, MPs have said.

MPs on the parliamentary public administration and constitutional affairs committee published a report on 2 June,1 which said that the new Healthcare Safety Investigation Branch (HSIB), which began in April, would succeed only if the government legislated to guarantee its independence.

The new report is a follow-up to one published by the …

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