Research News

More computer use during consultations is linked to lower patient satisfaction

BMJ 2015; 351 doi: http://dx.doi.org/10.1136/bmj.h6395 (Published 01 December 2015) Cite this as: BMJ 2015;351:h6395
  1. Jacqui Wise
  1. 1London

Doctors who use the computer heavily during a consultation can leave patients feeling dissatisfied, a small observational study published in JAMA Internal Medicine has found.1

The research was carried out at a “safety net” clinic in a public hospital serving a population with poor proficiency in English and limited health literacy. The researchers recorded 71 …

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