Intended for healthcare professionals

Analysis Spotlight: Patient Centred Care

Delivering person centred care in long term conditions

BMJ 2015; 350 doi: https://doi.org/10.1136/bmj.h181 (Published 10 February 2015) Cite this as: BMJ 2015;350:h181
  1. Simon Eaton, clinical lead1,
  2. Sue Roberts, chair1,
  3. Bridget Turner, director of policy and care improvement2
  1. 1Year of Care Partnerships, Northumbria Healthcare NHS Foundation Trust, North Shields NE29 8NH, UK
  2. 2Diabetes UK, London NW1 7AA, UK
  1. Correspondence to: S Eaton simon.eaton{at}northumbria-healthcare.nhs.uk

Transforming care for people with long term conditions, including support for self management, requires comprehensive reform of health systems largely geared to provide acute care. Simon Eaton, Sue Roberts, and Bridget Turner explore the barriers to change, arguing that the success of new approaches will depend on whole system change and strong leadership

Long term conditions are a major challenge to the sustainability of health services globally.1 Their increasing prevalence is associated with growing rates of preventable complications and premature mortality, resulting in soaring costs (box 1).2 3 4 5 These factors, coupled with higher expectations among patients and the public,6 create an urgent need to redesign health services, which are still largely geared to providing episodic acute care.7 8

Box 1: Impact of long term conditions

  • Around half of the population in the US2 and 40% in the UK3 have a long term condition

  • Multimorbidity is increasing—65% of people aged 65-84 in the UK have two or more conditions, rising to 82% of those ≥85. However most people with multimorbidity are younger than 653

  • People with multimorbidity are 3-7 times more likely to have a mental health disorder3

  • Socioeconomically deprived people develop multiple conditions 10-15 years younger than their more affluent peers3

  • Long term conditions in the UK account for 70% of inpatient bed days,4 78% of GP appointments,[5 ]and around 70% of health and social care spending4

Definitions of long term conditions as “health problems that require ongoing management over a period of years or decades”9 fail to reflect the personal, social, and economic burden on the individual, their families, and wider community. Nor do they acknowledge that people with long term conditions spend just a few hours a year interacting with clinicians and healthcare services and more than 99% of …

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