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Array of out-of-hours and emergency services is confusing to public, says NHS chief

BMJ 2014; 349 doi: https://doi.org/10.1136/bmj.g7186 (Published 24 November 2014) Cite this as: BMJ 2014;349:g7186
  1. Nigel Hawkes
  1. 1London

The NHS needs both change and more money to remain sustainable, the chief executive of NHS England told the Future of Health conference in London on Friday 21 November. But Simon Stevens declined to say just what form the changes should take, adding that different models would suit different places, albeit not “hundreds” of different models. “There might be, I don’t know, four or five different models that people will choose from, depending on what’s right for their communities,” he said.

Promising “a big journey” over the next five or six years, Stevens called for greater integration of care to overcome historical divisions between physical and mental health services, between health and social care services, and between primary and …

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