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Out-of-hours services are mostly good but quality still varies, says regulator

BMJ 2014; 349 doi: https://doi.org/10.1136/bmj.g6028 (Published 06 October 2014) Cite this as: BMJ 2014;349:g6028
  1. Jacqui Wise
  1. 1London

Most GP out-of-hours services in England deliver good or outstanding care but there is still room for improvement, inspections by the Care Quality Commission have found.

Findings from the First Comprehensive Inspections,1 a report by Steve Field, chief inspector of general practice at the commission, concluded that progress had been made since a 2010 review highlighted concerns about how out-of-hours services were commissioned and quality checked. That review was commissioned by the government after the death of David Gray, who received an excessive dose of diamorphine from a locum GP working out of hours for the healthcare provider Take Care Now in 2008.2

For the latest report, inspections took place at 30 services run by 24 organisations that …

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