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NHS 111 pilot schemes must be independently evaluated, emergency doctors say

BMJ 2014; 349 doi: https://doi.org/10.1136/bmj.g5276 (Published 22 August 2014) Cite this as: BMJ 2014;349:g5276
  1. Gareth Iacobucci
  1. 1The BMJ

The College of Emergency Medicine has urged NHS England to ensure that “widespread changes” to the NHS 111 urgent care telephone service are made only after a thorough and independent evaluation of their effectiveness.

NHS England is currently piloting changes to the non-emergency 111 telephone triage line as part of a major review of urgent and emergency care services led by its medical director, Bruce Keogh.1 The revisions include increasing the level of …

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