Serco Health’s reply to article on lack of transparency in NHS commissioningBMJ 2014; 348 doi: https://doi.org/10.1136/bmj.g34 (Published 06 January 2014) Cite this as: BMJ 2014;348:g34
- Sharon Colclough, director of community services1
- 1Serco Health, Suffolk Community Healthcare, Ipswich IP3 0NA, UK
Serco Health is properly resourced to deliver a safe high quality service in Suffolk.1 A Care Quality Commission inspection in May found us compliant with all essential standards, including staffing.
Our standards of care are excellent, this shows in our friends and family test results—more than 90% of patients and carers are willing to recommend our services.