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Better staff engagement improves NHS care, says report

BMJ 2014; 348 doi: http://dx.doi.org/10.1136/bmj.g268 (Published 16 January 2014) Cite this as: BMJ 2014;348:g268
  1. Jacqui Wise
  1. 1London

A new report calls on healthcare organisations to increase staff engagement by making support for staff central to their strategies—and this in turn will improve the care of patients, productivity, and financial performance, it says.1

The report, by the Point of Care Foundation, an independent charity formed as a result of work carried out by the healthcare think tank the King’s Fund, said that patients’ satisfaction with services was higher in NHS trusts with better ratings of staff health and wellbeing.

The report drew …

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