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Patients must have single point of contact for care needs, says think tank

BMJ 2013; 347 doi: https://doi.org/10.1136/bmj.f7202 (Published 03 December 2013) Cite this as: BMJ 2013;347:f7202
  1. Jacqui Wise
  1. 1London

Patients in England must be the legal owners of their health records and have a single point of contact for all their care needs, as part of a move towards a whole person approach to care, the Institute for Public Policy Research has said.1

The think tank’s report says that everyone benefits from a system that meets the physical health, mental health, and social care needs of patients holistically but that older people and people with long term conditions such as diabetes and heart disease would particularly benefit. It says that coordinating care around a patient is …

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