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NHS must publish more data and value staff more, outgoing chief says

BMJ 2013; 347 doi: https://doi.org/10.1136/bmj.f5624 (Published 16 September 2013) Cite this as: BMJ 2013;347:f5624
  1. Nigel Hawkes
  1. 1London

The past year has seen a “turning point” for the NHS in England, its retiring chief executive believes. David Nicholson told the annual general meeting of NHS England on Thursday 12 September that in the three years since he sat in a room with then health secretary, Andrew Lansley, and heard about his vision for the NHS, important steps had been taken to build an organisation that was consistent with its values. Nicholson characterised these values as “everyone counts”—the title of a policy document published by NHS England in April, immediately after it took over its full powers.

Nicholson, who, the accounts disclose,1 is due to draw a pension of close to £120 000 when he leaves office on 1 April 2014, said that he had learnt “a whole series of lessons” from the establishment of NHS England. He mentioned three: “invest and think about the future, embrace transparency, and value your assets.”

Too often, he said, NHS managers found it …

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