Letters Patient information leaflets

The case for investing in high quality information for patients

BMJ 2013; 347 doi: https://doi.org/10.1136/bmj.f5476 (Published 10 September 2013) Cite this as: BMJ 2013;347:f5476
  1. Sarah E Smith, operations director1
  1. 1Patient Information Forum, London W4 5RG, UK
  1. operations{at}pifonline.org.uk

McCartney raises some important issues—namely, the poor quality of some health information for patients, the wasteful and excessive amount of duplication from one NHS organisation to another, and information overload.1 Why in an NHS awash with patient information do so many people still receive nothing?

Health information for patients and the public needs investment and a …

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