Doctors like emailing patients but want to be paid for it, study finds

BMJ 2013; 347 doi: http://dx.doi.org/10.1136/bmj.f5143 (Published 15 August 2013)
Cite this as: BMJ 2013;347:f5143

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  1. Michael McCarthy
  1. 1Seattle

Doctors who regularly use email find that it is an effective way to communicate with patients but that it adds to their workload without adding to their income, a study has found.

Tara Bishop and her colleagues at Weill Cornell Medical College, New York City, interviewed leaders of 21 US medical groups that used electronic communication extensively.

They then followed up with interviews with providers and staff working in …

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