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CQC chairman admits to organisational failings

BMJ 2013; 346 doi: https://doi.org/10.1136/bmj.f3839 (Published 13 June 2013) Cite this as: BMJ 2013;346:f3839
  1. Nigel Hawkes
  1. 1London

England’s healthcare watchdog the Care Quality Commission had failed to “get under the skin” of the organisations it inspected and had given the public false reassurances on how good they were, the new chairman of the commission admitted at a seminar in London on 11 June.

Speaking just a few days before the CQC’s proposed regulatory model was due to be published for consultation, David Prior was scathing about the failings of the organisation he now chairs, saying that it “wasn’t set up to inspect hospitals in any meaningful way” and that credit for drawing attention to the failures at Mid Staffordshire NHS Foundation Trust had been primarily due to the campaigner Julie Bailey and nine others who met in a cafe in Stafford, not to the regulators, the medical royal colleges, NHS managers, or the clinicians or nurses at the trust. Bailey, whose mother died at Stafford Hospital, set up the group Cure the NHS to draw attention to the poor care at the trust. …

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